IMPORTANT: We accept cancellations up to 48 hrs before the booked service. The full amount will be charged in case of a no-show.
Payment: you can pay either by bank transfer and through Pay Pal. My Tour in Tuscany will issue a regular invoice for each service.
Dress Code
In all religious buildings appropriate clothing is required (we strongly recommend not to wear shorts and skirts too short or too low-cut shirts).
Audio Systems
In city centers, museums and churches, the right of the tourist to enjoy the artistic heritage must comply with the due respect for the places visited. Therefore, we recommend you arrange with either My Tour in Tuscany and your guide to rent audio systems with earphones wherever available.
In some places, such as the Cathedral of Santa Maria del Fiore and the church of Santa Croce in Florence, and the Cathedral of Santa Maria Assunta in Siena, earphones are always required. My Tour in Tuscany will provide all the necessary informations.
Check-point for Tourist Coaches
To access the cities of Florence, Pisa, Siena and San Gimignano, you need to register at the checkpoint by paying the amount due. For detailed information on discounts and incentives available for each location, we recommend check with your guide to get all the instructions.